Cancellation is the policyholder initiated action that will terminate any active policy. The effective date of the policy cancellation is based on rules for that policy, with common rules being cancellation being effective at the end of that day or cancellation being effective at the end of the policy term. Based on the effective date of the cancellation, any applicable refund will be calculated and processed.

User Journey: Policy Management

API Interactions & Requirements

Policy Cancellation
User wants to cancel their policy
Trōv API
Partner Actions
For a given policy, call the cancel API to effect cancellation
Next: Policy Adjustments