Adjustments

Adjustments allows a policyholder to make changes to their policy or profile that result in an updated policy and/or premium. In concept, this is very similar to a quote/bind process except that a new policy is not created and payment is not required (either due to the effective date of the adjustment or because any payment due will be added to the renewal invoice).

User Journey: Policy Management

API Interactions & Requirements

Flow
Policy Adjustments
Description
Similar to Onboarding flow, customer configures a new quote against an existing policy and is able to accept a quote.
Trōv API
Quote & Bind
Partner Actions
To amend a policy, call subset of APIs (quote, bind). The adjustment will become effective with the next monthly renewal process.
Next: Claims