Claims

Claims functionality allows the policyholder to initiate First Notice of Loss (FNOL) submissions to the claims adjustment team. Claims functionality also supports the retrieval of all claims for a policy and supports the retrieval of detailed claims information/status for a specific claim

User Journey: Claims

First Notice of Loss

The data required for FNOL submissions is entered by the policyholder and submitted via the FNOL endpoint. At that point, a claims ID will be provided and the claims status will be trackable.

Claims List

Allows a list of claims to be retrieved for a given policy.

Claim Details

Allows claims detail and status to be retrieved for a given claim.

API Interactions & Requirements

Flow
Claims FNOL
Description
User wants to initiate a claim against their policy.
Trōv API
fnol
Partner Actions
For a given policy, call the claims API to pass the FNOL data.
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